Legal Notices
These Terms and Conditions are intended to regulate the access and use of the online store athleticarmwear.com.
By accessing this website and whenever you send and/or collect information through it, you agree to its terms of use.
The user of athleticarmwear.com commits to act in accordance with the law and these terms and conditions.
Purpose of the Athletic Armwear Website
It is an institutional and public sales website that concentrates various collections of armwear.
The purchase of products at athleticarmwear.com always includes the service of delivering the order to the desired address.
Exclusion of Liability
Athletic Armwear rejects any responsibility for direct, indirect, and/or accidental damages, resulting from the use or inability to use the materials and products contained on the website, and does not control nor is responsible for any illegal behavior of its users with the marketed products.
Products
- Our Company offers different types of Armwear Products. These include Products completely designed and created by our Company and products that, although having been designed by our Company, may be personalized or modified by the Buyer through a selection of materials, colors, and any other form of personalization to their liking, jointly designated as “Products”.
- All Products presented at athleticarmwear.com are subject to availability. This means that, although our Company strives to ensure that our website reflects stock availability, a Product presented on the website may no longer be available for purchase.
- There may be slight differences in color and other variations in Products, due to different image acquisitions, display technologies, or other technical reasons. Athletic Armwear is not responsible for these variations and discrepancies. No rights can be derived from typographical errors, product descriptions, or manifest errors on the website.
- We draw attention to the washing and maintenance instructions printed in QR code on the Products. We are not responsible for any damage resulting from the incorrect handling of the Products, including any handling contrary to the instructions.
- To customize the Customized Product and make it personal, the buyer may add their own text. You may add your name, select a number, or be creative in any way you wish. Our Company reserves the right to remove inappropriate language and use of brand names. The buyer should also note that some special characters are not supported by our system.
- We ask that the buyer does not use, upload, send, copy, or disclose names, words, or expressions that:
- consist of or include the name of a product, service, company, organization, or event belonging to another person;
- consist of or include the name or pseudonym of a famous person (living or deceased);
- infringe or may infringe third-party trademarks or other intellectual property rights;
- are threatening, incite violence, are defamatory, obscene, discriminatory, inflammatory, sexually explicit, or in any other way illegal; and/or
- are, in any other way, unacceptable to Athletic Armwear
ATHLETIC ARMWEAR reserves the right to reject any customization, names, words, or expressions (or combinations thereof) that fall into any of the above categories. This should result in the cancellation of the order.
Intellectual Property
The contents available on this website – texts, images, photographs, graphic design, software, and other information – are owned by athleticarmwear.com, and in specific cases belonging to partners.
All partners of ATHLETIC ARMWEAR allow the association of their distinctive trade signs (brands and logos) with the website, reserving for themselves their exclusive use and enjoyment against third parties.
Thus, all contents of athleticarmwear.com that are not identifiable as belonging to external supply are the property of ATHLETIC ARMWEAR and are reserved and protected by Copyright and Related Rights, Industrial Property Rights, under Portuguese laws, the European Union, and international conventions.
The publication, manipulation, distribution, and/or reproduction, in any format, of the contents, or their copies, available on the website, for professional or commercial use are not allowed.
ATHLETIC ARMWEAR reserves the right to take legal action against the authors of any copy, reproduction, or other unauthorized use of its contents.
Ordering and Purchasing System
With the order dispatch, the contract of purchase and sale of products available at athleticarmwear.com is formalized, as well as the inherent delivery service. The price of the products and the delivery service is always referred to the one viewed at the moment you formalize the purchase at the checkout of athleticarmwear.com
The price presented of the products always includes the current VAT rate, excluding shipping costs (if applicable).
Online Order Process
To place an order at athleticarmwear.com, the buyer needs to have a valid and frequently used email account. Customer registration is not mandatory to make purchases, but we advise that you do so in order to keep your purchase history in our Store and be able to obtain discount coupons, among other advantages. For purchase, just insert all the products you want to acquire into the virtual shopping cart, following all the steps of the purchase so that it is successfully completed. The registration process can also be done during the purchase process, being requested if applicable.
To place an order at athleticarmwear.com:
• Browse the pages of the online store athleticarmwear.com and find the products you want to purchase;
• Add your favorite products to the Shopping Cart through the “Add” or “Add to cart” button;
• When you feel that you have chosen all the products you want to purchase, finalize the purchase by clicking on “Finish order” in the shopping cart;
• Next, fill in your personal data in a very simple form (pay close attention when filling in the address and VAT number, if applicable);
• Then, select the shipping and payment mode;
• Review your order;
• Proceed to payment by confirming the order;
• Finally, you will receive an order confirmation via email;
• At the end of the purchase process, your order is confirmed.
As soon as you finish your purchase, you will receive an automatic email confirming the transaction with a summary of the order. We suggest that you download this copy for future reference. This summary will also be available on your account page. If the details are not correct, you should immediately request their change, or even the cancellation of the purchase made.
In case of non-confirmation of payment or non-compliance with these General Conditions and Terms of Sale, athleticarmwear.com reserves the right not to accept your order or to cancel it totally or partially, even after the automatic confirmation of the same.
Product Availability and Order Confirmation/Cancellation
athleticarmwear.com only processes an order made by a customer after confirmation of the respective payment, so athleticarmwear.com cannot guarantee the availability of articles until the beginning of the said processing.
During the order process, you will be informed of the estimated date for dispatch or availability. The estimated time for dispatch may vary depending on the destination of your order.
athleticarmwear.com only dispatches orders on business days. Therefore, weekends and holidays are not counted for estimating the delivery time of orders. Any delay in the dispatch of articles, compared to the estimated dates presented, does not grant the right to compensation.
The fulfillment of all orders made on the website is subject to the availability of the products. athleticarmwear.com tries to ensure that all items put up for sale on the website are in stock. However, athleticarmwear.com reserves the right not to accept any orders or cancel orders already confirmed for products that no longer have stock. In case of product unavailability and/or stockout, athleticarmwear.com will immediately inform the buyer of the partial or total cancellation of their order, and the buyer has the right to a refund of the respective amount or credit of that amount for purchases on the website, as per their preference.
Order Confirmation or Cancellation
Orders submitted on athleticarmwear.com for delivery via mail or carrier will only be considered confirmed and processed after good collection of the same.
If the products ordered on athleticarmwear.com are no longer available at the time of your last access to the website, despite having obtained order confirmation, or when athleticarmwear.com receives your order, athleticarmwear.com will immediately inform the buyer about the unavailability of them.
If an order has been made, and respective payment, for products that have become unavailable, athleticarmwear.com will proceed to reverse (refund) or credit the money paid for the unavailable items to the account.
athleticarmwear.com reserves the right to refuse any order, regardless of the reason, and is exempt from liability for any damages or costs, and also reserves the right to cancel any purchase even if it has already been accepted or confirmed by athleticarmwear.com, namely in the following situations:
• The information on the invoice is not correct or verifiable;
• The order is flagged by the website’s Security Systems as an incorrect, irregular, or an order susceptible to fraud;
• When the payment for the order is not received within 2 business days following the submission of the order;
• When it is not possible to deliver the order to the address provided by the buyer;
• If it is considered that the buyer did not have the capacity to carry out that act;
• If it is found that there was an error in the presentation of the price of the product(s).
Payment Conditions and Security Guarantees
Available payment methods will be presented on athleticarmwear.com. We do not accept any payment method other than those mentioned.
For postal delivery orders, products can be paid for using PayPal, credit card, or through Multibanco reference. The athleticarmwear.com website provides necessary instructions for these payment modes.
For credit card payments, all details (such as card number, expiry date, or security code) will be sent via an encrypted protocol to the company providing remote electronic payment services, ensuring that third parties cannot access this transmitted information. Athleticarmwear.com will only use this information to perform necessary operations for purchase or refund in case of a return, or to communicate with police authorities in case of fraud.
If the buyer chooses to pay by Multibanco reference, we will only start processing the order after receiving the payment. Therefore, we advise you to go to the Multibanco/Netbanking as soon as possible to receive your order more quickly. If no payment is received within 2 calendar days after placing the order, it will be canceled.
The total amount indicated on the order form comprises the price of the products (including VAT if applicable) and the applicable shipping/transport costs.
We urge you not to attempt payment by any means not specified on athleticarmwear.com. If attempted, athleticarmwear.com cannot be held responsible for the loss of money paid or any other resulting damages.
Security of Online Store athleticarmwear.com and All Transactions
Athleticarmwear.com’s online store uses the latest and most robust data encryption technologies. All information you provide will be encrypted from the beginning of your transaction until the order is processed and will not be stored on any public server.
Despite using advanced encryption software, any payment transmitted over the Internet or via email carries some risks, particularly if the buyer does not take the proper precautions and responsible conduct.
Athleticarmwear.com cannot be held responsible for any damage resulting from the use of electronic means of communication, particularly damage resulting from failures or delays in the delivery of electronic communications, interceptions or manipulations of electronic communications by third parties or computer programs used for communications or virus transmissions.
Order Delivery Times
After registering your order, confirming the respective payment, and having all items of the order available, athleticarmwear.com commits to ship observing the following delivery times:
a) In Mainland Portugal, within an average of 3 to 5 working days.
b) In the Madeira and Azores Archipelagos, within an average of 4 to 7 working days.
c) In the European Union (except Portugal), within an average of 5 working days.
d) In all countries Outside the European Union, we will deliver the order within an indicative period of 5 to 7 working days.
Any delay in shipping items, compared to the estimated dates presented, does not give the customer any right to compensation.
Conditions Applicable to Promotional Codes (Discount Coupons)
When used according to established rules, a promotional code or discount coupon enables the user to enjoy a promotion/discount relating to the purchase of a specific product or a set of products, during the period associated with the code or promotional campaign.
Promotional codes are personal and non-transferable and can only be used in online purchases made on the athleticarmwear.com website. The sale, exchange, or donation of a promotional code is not allowed. The customer holding the promotional code cannot upload or make available a promotional code on any website or other public form of offer, donation, sale, or exchange. The use of promotional codes for commercial purposes is not allowed.
The use of a promotional code is limited to one use per product and/or per order. Promotional codes are not cumulative with any other promotions or special offers, as well as Outlet items.
Promotional codes cannot be exchanged for cash and will not be reissued or refunded.
Without prejudice to any other rights, ATHLETIC ARMWEAR reserves the right to immediately invalidate the issued promotional code if it suspects that a promotional code is being used in violation of the above assumptions.
Validity of Promotions or Commercial Campaigns
Promotional offers or commercial campaigns published on the ATHLETIC ARMWEAR website are valid only for the period and under the conditions mentioned on the datasheet of each promotional item.
In case of return or exchange of items purchased under Commercial Campaigns or Promotions, you will be credited or given only the amount you actually spent on purchasing the product you wish to return or exchange.
Quality and Guarantee
ATHLETIC ARMWEAR will only sell quality articles on athleticarmwear.com and will never sell second-hand, defective, or inferior quality products compared to existing market standards.
Products available on athleticarmwear.com may not exactly match the final product regarding the displayed image and colors, especially due to the internet browser and monitor used.
Manufacturer’s Warranty – All products have the respective brand’s warranty, which, unless otherwise indicated, is 2 years for private consumers and 1 year for legal entities. In case of defect, they should be sent for repair to the assistance centers authorized by the producing company, following the modalities indicated in the original warranty detachable. Alternatively, you can contact our customer support, and we will provide all necessary assistance.
Alteration of Terms and Conditions
ATHLETIC ARMWEAR has the right to change these Terms and Conditions at any time. The buyer is subject to the principles and terms in force at the date of their order unless the law or competent authority imposes any changes to them.
Handling of Complaints and Extrajudicial Dispute Resolution
Any suggestions and complaints should be sent to the attention of ATHLETIC ARMWEAR’s Customer Support Service at info@athleticarmwear.com.
All complaints must be handled through the electronic complaints book at https://www.livroreclamacoes.pt.
For extrajudicial dispute resolution, the user should adhere to the sphere of the consumer arbitration court – CIAB, located at Rua D. Afonso Henriques, nº1, 4700-030 Braga.
Return
Under the terms of Decree-Law No. 24/2014, the Customer has 14 days after receiving the goods to proceed with the termination of the contract and return them.
The period begins from the moment of receiving the goods, with the costs of the return being entirely borne by the customer.
The resolution must be communicated to ATHLETIC ARMWEAR in the form of an unequivocal statement of intent sent to info@athleticarmwear.com.